Help

FAQ

1. What is AngkutFood2U?

AngkutFood2U is an online food delivering services owned and managed by Al Ilmi Angkut Resources (003101797-W). Customers can order food by choosing from variety of restaurant selection listed in AngkutFood2U websites/Mobile Application . Once you place your order, Angkutfood2U will deliver your food right in front of your doorsteps.

2. What are the steps to order through AngkutFood2U?

You can order food online through AngkutFood2U mobile apps or websites.  

Choose

Enter your address and AngkutFood2U will list out all the restaurant within your areas. Select food from restaurant that you would like to order and click ‘add to cart’.

Buy  

Click ‘View Cart’ to view your food list and your screen will show you the total amount to pay. Proceed to pay by clicking ‘Continue’. Once your payment is done, AngkutFood2U will assign driver to pick up your order.

Deliver

You can keep track your order and estimated time of delivery. AngkutFood2U will notify you once our rider arrived at your location.

 

3. How can I cancel my order?

You can cancel your order before we accepted and confirmed your order. If the order has already been confirmed, you cannot cancel your order. If you insists on cancelling your order, you will be charge with full amount that you have ordered.

4. How can I pay for my order?

There are two ways to pay for your order.

Online Banking

Select ‘FPX’ on the payment page. You will be redirected to secure payment sites to complete your payment.

Credit Card Payment

Select ‘Card’ on the payment page. You will be redirected to secure payment sites to complete your payment.

5. Why there are some restaurants that do not appear on my search?

Only restaurant within your area for delivery will be appear on your searches.

6. How can I register my restaurant to be listed in AngkutFood2U?

You can register your restaurant by fill in this form.

https://docs.google.com/forms/d/e/1FAIpQLSf65ipMO5K9XBUuaesGcyWAFObc003t46Qd2DlBqho_gqKaVA/viewform

Our team will view your application and get in touch with you.

 

7. I am interested in being a rider for AngkutFood2U . Can I register ?

Yes. You may fill in your details here https://docs.google.com/forms/d/e/1FAIpQLSegFi361pX7YxCOaTn9Dj7Py-kBVK9CiwdQpUNENYcnR7dzUQ/viewform