Terms And Condition


Terms & Conditions

Kindly read these terms carefully. By accessing and using stickybrands apps or website, you agree that you have read, understood, and accepted the Terms and Conditions. If you do not agree with all these terms, please do not continue to use our websites or apps.

1. Order

Before ordering, you need to create your account by providing your full name, a valid email address, and a mobile phone number with your own password.

stickybrands does not responsible for any incorrect order that have been placed by you. We also have the rights to refuse or cancel if you provide incomplete delivery address.

There is no amendment or change can be made to your order once we successfully accept your order. It is advisable for you to make sure your order are correct before proceed to payment.

Your total order must be minimum RM10 and above. If your total order are less than RM10, you cannot proceed to payment.

All the price stated are fixed unless there is any discount or promo stated.

2. Price & Payment

Upon checkout your order, you are required to select your choice of payment through cash or online banking. If you opt for online banking, the apps will direct you to secured payment gateway for you to make online transaction.

All online transaction are protected by a secured payment sites. However, you are solely responsible of your bank account information such as your login passwords.

At checkout the price will display the amount that you need to pay that includes Tax and delivery Fees. Once you successfully made your payment, there will be no changes for your confirmed order.

3. Delivery

You will be able to track where your rider is from the beginning until the rider arrive at your address. You understand that estimated time of arrival displayed are only an estimate but can varies due to traffic, distance and may arrive earlier or later.

Al Ilmi stickybrands will give you notification messages once our rider has arrives at your location. You or someone have to make sure to be present at the delivery location to collect your order. In any case if our rider cannot find your location, rider will contact your telephone number that you have provided. If you are still unreachable via telephone after several attempts, the order will be cancel automatically and Al Ilmi stickybrands will have no obligations to make any refund.

For any wrong or missing order, kindly contact our customer service immediately. We will compensate for your wrong or missing order once we properly check and verified all the info that you have given.

4. Cancellation

You will not be charge with any amount if you cancel your order before we accepted and confirmed your orders. Any cancellation made after we have confirmed your order, you will be charge the full amount of your order

Al Ilmi Angkut Resources have the rights to cancel your order if there is unavailable item at the restaurant. We will refund back to you the amount that you have pay to your account.

5. Use of Information

You agreed for Al Ilmi Angkut Resources to use, process and keep your personal Data Information as described in our privacy policy. 

6. Variation of Terms and Condition

Al Ilmi Angkut Resources have the rights to make any amendment to the terms from time to time and you have agreed to accept any terms amendment made as long as you are using this app or website.

7. Termination

Al Ilmi Angkut Resources have the right to terminate or suspend your account if you violate any of the terms & condition stated.